Refund Policy

Exchange, Return & Refund Policy – Comic Dojo

At Comic Dojo, every product is made with care and attention to detail. Please review our policy carefully before placing an order.

1. Return & Refund Policy

We offer a 7-day return window from the date of delivery.

However, returns and refunds are only accepted under special circumstances. All sales are considered final unless the conditions below are met.

We reserve the right to decline returns if the product:

  • Appears intentionally damaged
  • Has broken or removed tags
  • Shows signs of use, washing, or wear
  • Is returned in a soiled or altered condition

Note:

  • Delivery charges are non-refundable
  • Please refer to the size chart before purchasing

2. Non-Eligible Orders

Products purchased under the following categories are not eligible for return, exchange, or refund:

  • Clearance sale
  • Archive sale
  • Warehouse sale
  • Mystery drops
  • Final sale items

Unless the product is defective, damaged, or incorrect upon delivery

3. Defective, Damaged, or Incorrect Products

If you receive a defective, damaged, or incorrect item, you must contact us within 48 hours of delivery.

To process your request, please provide:

  • A continuous unboxing video (showing sealed package opening)
  • Clear photos of the issue
  • A video showing the defect/problem

Claims without sufficient proof may not be approved.

For verified cases:

Comic Dojo will cover return shipping costs

Resolution will be provided as:

  • Replacement (subject to availability)
  • Store credit (if replacement unavailable)
  • Refund to original payment method (only if no other resolution is possible)

4. Size Exchange Policy

We recommend reviewing the size chart and product details carefully before ordering.

If needed, our team is available to assist you before purchase.

Exchange Conditions:

  • Request must be raised within 7 days of delivery
  • Only one exchange per order is allowed

For exchanges:

You are responsible for:

  • Shipping the product back to us
  • Paying shipping charges for the replacement product
  • We do not offer reverse pickups for exchanges.

5. Product Condition for Exchange

To be eligible for exchange:

  • Item must be unused and unwashed
  • Free from stains, perfume, deodorant marks, or pet hair
  • No physical damage
  • Returned with original tags and packaging intact

Products that fail quality inspection will be rejected and returned to the customer

6. Shipping Responsibility

  • Customers are responsible for safely shipping returned items
  • We recommend using a trackable courier service
  • Comic Dojo is not liable for lost or damaged return shipments

7. Important Notes

  • All exchanges are subject to stock availability
  • Policies are enforced at the sole discretion of Comic Dojo after inspection

By placing an order with Comic Dojo, you agree to the terms outlined in this policy.